Last Updated: 10 June 2025
At Just Cleanz Cleaning Services, we value and respect your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our website and services. By using our website, you consent to the collection and use of your personal information in accordance with this Privacy Policy.
1. Collection of Personal Information
We collect personal information from you when you use our website, contact us for inquiries, or engage with our services. The types of personal information we may collect include:
• Name
• Email address
• Phone number
• Billing and payment details
• Address (for service delivery)
• Feedback or inquiries you may submit through our website
2. Use of Personal Information
We use the personal information we collect for the following purposes:
• To provide and manage the services you request, including residential and commercial cleaning services.
• To respond to inquiries, feedback, or requests for information.
• To process payments and manage your account with us.
• To send promotional offers, updates, or newsletters, if you have opted in to receive them.
• To improve our website, services, and customer experience.
• To comply with legal obligations and resolve disputes.
3. Disclosure of Personal Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your personal information with third parties in the following circumstances:
- Service Providers: We may share personal information with trusted third-party service providers who help us run our business, such as payment processors, email marketing services, or technical support. These providers are contractually obligated to protect your information and use it solely for the purposes we specify.
- Legal Requirements: We may disclose your personal information if required to do so by law or if we believe in good faith that such disclosure is necessary to comply with legal obligations, protect our rights, or prevent fraud.
4. Storage and Security of Personal Information
We take the security of your personal information seriously. We implement appropriate technical, physical, and administrative measures to protect your data from unauthorised access, use, or disclosure. However, please note that no method of electronic transmission or storage is completely secure, and we cannot guarantee the absolute security of your information.
5. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to improve user experience and gather website usage data. Cookies are small text files placed on your device that help us remember your preferences, customise content, and analyse website traffic.
You can adjust your browser settings to accept or reject cookies, but please note that rejecting cookies may affect your experience on our website. For more details, please refer to our [Cookie Policy] (if applicable).
6. Your Rights to Access and Control Your Personal Information
Under the Privacy Act 2020, you have the right to request access to the personal information we hold about you and to request corrections to that information. If you believe any of your personal information is incorrect or incomplete, please contact us, and we will make the necessary corrections.
You also have the right to withdraw your consent for us to use your personal information at any time. If you wish to do so, please contact us at the details provided below.
7. Retention of Personal Information
We will retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by law. When your personal information is no longer needed, we will securely delete or anonymise it.
8. Third-Party Websites
Our website may contain links to third-party websites. Please be aware that we are not responsible for the privacy practices or content of such external websites. We encourage you to review the privacy policies of any third-party websites you visit.
9. Changes to this Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the revised date will be reflected at the top of the page. We encourage you to review this policy periodically to stay informed about how we are protecting your personal information.
10. Contact Us
If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us at:
Just Cleanz Cleaning Services
Email: info@justcleanz.co.nz
You may also contact us if you wish to exercise any of your rights under the Privacy Act 2020, including requesting access to or correction of your personal information.